Terms and Conditions
Structural draft — please have a lawyer review the final wording before launch, especially the withdrawal-rights and liability sections.
1. Scope
These terms apply to all purchases made on metasisaudio.com, operated by Metasis Audio, Ahmet Sis, Schützenhofstr. 7, 26135 Oldenburg, Germany ("we", "us").
2. Products
We sell downloadable audio plugin software, licensed for use under the terms of the End User License Agreement (EULA) included with each product. Purchasing a license does not transfer ownership of the software - it grants you a license to use it as described in the EULA.
3. Prices and payment
Prices are shown in USD. Sales tax / VAT is calculated automatically at checkout based on your billing country and added on top of the listed price. Payment is processed entirely by our payment provider, Stripe - we never see or store your card details.
4. Delivery
Our products are digital and delivered electronically: immediately after payment, we email you a license key and, for new customers, account login details. You can also view your license keys and invoices anytime by signing in at your account.
5. Right of withdrawal
Because our products are digital content not supplied on a physical medium, your statutory right of withdrawal ends once download/delivery has begun, provided you have expressly acknowledged this at checkout. See our checkout page for the exact wording you agree to.
6. License limits
Unless stated otherwise on the product page, each license may be activated on up to 2 devices, in any combination of Windows and macOS. You can deactivate a device yourself at any time from your account to free up a slot for another machine.
7. Warranty and liability
We provide our software as described on the product page. Statutory warranty rights apply. Our liability is limited to the extent permitted by applicable law.
8. Governing law and disputes
These terms are governed by German law. If you are a consumer, this does not deprive you of any mandatory protections under the law of your country of residence. Place of jurisdiction is Oldenburg, Germany, to the extent legally permissible. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board. See our Imprint for the EU online dispute resolution (ODR) platform link.